About US
We create a better world with robots.
Robots for people, technology for a better world
Chapter 1: Basic Responsibilities
Article 1: [Creating the Best Products and Services] With the goal of becoming a world-class company, we create the best products and services through quality-centered management.
- Quality is our highest value, never subject to compromise or concession.
- We do our best to secure the best, lowest cost, fastest, and most competitive edge.
- We lead the advancement of human society by creating new value through innovation and research and development.
Article 2: [Customer Focus] We are committed to customer satisfaction, believing that "we exist because of our customers."
- We prioritize customer satisfaction in all decision-making.
- We provide products and services that satisfy our customers in a timely manner, responding to their needs.
- We proactively identify customer and market trends and respond proactively.
Article 3 [Leading to Improving Quality of Life] We respect the dignity and value of individuals and lead the way in improving the quality of life, both spiritually and materially.
- We respect the individuality and personality of all people.
- We do not discriminate on the basis of race, nationality, gender, academic background, religion, or region of origin.
- We do our best to improve the spiritual and material quality of life for ourselves, our families, and the entire human community.
Chapter 2 Respect for Customers
Article 4 [Respect for Customers] We always respect and appreciate our customers, and think and act from their perspective.
- Treat all customers fairly and equally.
- In our sales activities, we will not make any false or misleading statements about the quality, performance, or specifications of our products and services.
- Accommodate the diverse needs of our customers and provide optimal solutions.
Article 5 [Customer Service] We will serve customers with sincerity, kindness, and a pleasant attitude.
- Humblely accept customer complaints and suggestions.
- Respond promptly and accurately to customer requests.
- We will always keep our promises to customers.
Article 6 [Customer Protection] We will protect the safety, interests, and information of our customers.
- We prioritize quality to prevent damage caused by defects.
- We faithfully inform customers of safety precautions during use so that they fully understand them.
- We carefully protect customers' physical and intellectual property, information, and reputation.
Chapter 3 Coexistence with Society
Article 7 [Respect for Customers] We faithfully fulfill our roles and obligations required by society and pursue harmony, cooperation, and shared development with society.
- We create jobs through sustainable business activities and fulfill our social responsibility by faithfully paying taxes.
- As part of our corporate social responsibility, we actively participate in community service, disaster relief, and social awareness activities.
- We build communities and networks with institutions and organizations that enrich human society and develop relationships.
Article 8 [Mutual Trust with Partners] We conduct business with our partners on an equal footing and in a fair and sincere manner, based on the principle of coexistence and co-prosperity.
- When selecting partners, we consider relevant factors fairly and impartially to select the best business partners.
- We do not exercise any form of undue coercion or influence by exploiting our superior position.
- We pursue shared growth by providing all possible support necessary to enhance the competitiveness of our partners.
Article 9 [Compliance with Laws and Fair Competition] We comply with all laws and regulations of all countries and local communities in our business and sales activities and respect social values, including culture and customs.
- We faithfully comply with all laws, regulations, and basic public order, and respect culture and customs.
- We respect the competitive market order and do not seek profit through unfair means that violate business ethics.
- We respect our competitors and compete freely and fairly using legitimate methods and skills.
Chapter 4: Achieving Professionalism
Article 10 [Honor and Dignity] We uphold honor and dignity by practicing humanity, morality, courtesy, and etiquette.
- We value living together, and based on a bright and kind heart, we practice humanity, morality, courtesy, and etiquette in our daily lives to protect our honor and dignity.
- We will not engage in unethical or illegal acts that could be condemned by society.
- We will recognize that the family is the foundation of social life and will avoid extravagance, waste, ostentatious behavior, gambling, excessive drinking, and violence.
Article 11 [Emphasis on Autonomy, Creativity, and Challenge] We respect individual autonomy, creativity, and a spirit of challenge.
- We will recognize our duties and roles, make independent judgments and act based on fundamental principles, and take responsibility for the consequences.
- To create better value, we will always have a challenging and creative attitude, confidently express opinions and listen attentively to both superiors and subordinates.
- We will respect creative ideas and suggestions, pursue continuous innovation, and become leaders in creating change.
Article 12 [Self-Development and Subordinate Development] We will strive for self-development to adapt to the rapidly changing global business environment and achieve world-class competitiveness.
- Individuals will have professional pride and strive for continuous self-development to become top experts.
- Managers will discover the talents and skills of their team members and develop them into leading experts in their respective fields.
- Colleagues should strive to develop each other by sharing skills and information to solve problems.
Chapter 5 Basic Ethics for Employees
Article 13 [Distinction between Public and Private Affairs] Clearly distinguish between public and private affairs, and refrain from using one's position for personal gain.
- Perform work impartially and impartially, excluding personal feelings and conflicts of interest.
- Always prioritize the company's interests when performing duties.
- Do not engage in any improper conduct, including receiving direct or indirect money, favors, conveniences, or entertainment from stakeholders.
Article 14 [Information Protection] Company information acquired during the performance of duties shall be recorded and managed as intellectual property, and shall be kept secure.
- Customer information and assets may only be imported or exported for business purposes, and customer import/export procedures must be followed.
- Information acquired during the course of one's duties must never be disclosed without prior permission or approval, either during employment or after retirement.
- All information related to work activities must be accurately and clearly recorded and reported based on facts, and managed as company intellectual property.
Article 15 [Personal Benefits Related to Work] Do not engage in any improper acts for personal gain while performing your duties.
- Do not participate as a promoter of, or directly or indirectly acquire, shares in, for-profit organizations or business partners.
- Do not invest in, or engage in financial transactions with, business partners or organizations with a vested interest in the company.
Article 16 [Use of Company Assets] Do not use company assets for personal purposes.
- Use company assets sparingly as if they were your own, and do not allow them to be lost, misused, or stolen.
- Do not copy, install, use, transmit, or store illegal software, and do not use software purchased personally.
- Do not use company information, data, equipment, or facilities for external or personal purposes.
Article 17 [Prohibition of Dual Employment and Side Jobs] Do not engage in dual employment or activities that interfere with work.
- We will not engage in side jobs (including part-time jobs), engage in dual employment, or establish and operate a separate company.
- We will not provide intellectual property or business knowledge acquired through work to other companies, nor will we arbitrarily lend certifications to other companies.
- We will not provide maintenance or support services or sell the company's products or services for additional compensation.
Article 18 [Healthy Work Environment] We will strive to create a vibrant workplace based on smooth communication, mutual trust, and respect between superiors, subordinates, and colleagues.
- We will not engage in language or actions that contain social or cultural prejudice, such as sexual harassment or insults toward the disabled.
- We will respect each other, keep promises, and refrain from lying, making excuses, or engaging in other behavior.
- We will not engage in monetary transactions with other employees, and we will not offer gifts to superiors.
Article 19 [Respect for Intellectual Property Rights] We recognize the importance of intellectual property, including trade secrets, and respect the rights of others while simultaneously safeguarding and protecting our own rights.
- We strive to secure and maintain the company's intellectual property rights. Before providing the company's intellectual property to a third party, we must obtain prior permission or approval from the company.
- We collect information about competitors and customers through legal and fair means.
- We respect the intellectual property rights of third parties and refrain from intentionally infringing or misusing them, or otherwise engaging in any actions that may harm the company.
Article 20 [Political Activities] All executives and employees shall refrain from engaging in political activities as employees.
- Individual political freedom is guaranteed, and individuals may express their political views as individuals unrelated to the company. However, care must be taken to ensure that personal opinions are not misconstrued as representing the company's position.
- No political activities are permitted within the company, and the company's organization, personnel, or assets are not used for political purposes.
Article 21 [Environment and Safety] We strive for environmentally friendly business practices and comply with safety regulations.
- We lead a healthy information culture and strive to establish information security measures.
- We strive for environmentally friendly business operations and comply with environmental laws and regulations.
- We strictly comply with safety-related laws and regulations.
Chapter 6: Obligations to Comply with the Code of Ethics and Disciplinary Actions
Article 22 [Obligations to Comply] All officers and employees must comply with the Code of Ethics, and executives and managers are responsible for ensuring that their employees comply with the Code of Ethics.
- In the event of a violation of the Code of Ethics, a thorough investigation into the cause and education will be conducted to prevent recurrence.
- All officers and employees must faithfully comply with the Code of Ethics. If they violate it, they will be held accountable for their actions, including disciplinary action.
- If they are forced to violate the Code of Ethics or become aware of such violation, they must report it to their department head.
Article 23 [Disciplinary Action] All officers and employees must comply with the Code of Ethics. Violations will be dealt with in accordance with the "Personnel Committee Regulations" after deliberation.
Supplementary Provisions
Article 1 [Enforcement Date]
These regulations shall take effect on January 4, 2021.
